Developing Effective Collaborative Knowledge Spaces – 18th May 2017



As part of our Tenth Anniversary programme, the speakers at this seminar will be Paul J. Corney and Victoria Ward.

Paul writes: Three years ago I conducted a survey of Knowledge & Information professionals on how effective their work environments was.  Many of the NetIKX community took part and then participated in an afternoon workshop I ran in January 2014.

As work has become more virtual, digital workspaces have become the fashion and increasing numbers work remotely in the so called ‘gig economy’ thanks to the advance of technology, I felt it would be a good time to revisit the subject of collaborative knowledge spaces.

So in early March 2017 I conducted a follow up survey in collaboration with David Gurteen, Knowman, Sparknow and Straits Knowledge. Featuring ten narrative-based questions, it was held open for just two weeks and more than 100 global professionals responded.

The results will be discussed in a Masterclass I am running in Kuala Lumpur at the International Islamic University of Malaysia, where I hope to get a more in-depth Asian perspective on what makes an effective collaborative knowledge space.

Concurrently, Professor Clive Holtham and PhD student Ningyi Jiang are also analysing the responses. Their conclusions and those from the Kuala Lumpur Masterclass will be included in a report to be published in May.

This seminar at NetIKX will be conducted together with Victoria Ward, Director of Sparknow, who with Clive has been researching searching knowledge spaces separately and collaboratively since 1999.

The session will look at the findings and their implications for the knowledge & information profession.  It will draw on joint experience of running many global assignments and feature case studies of good and not so good practice.

We will allow plenty of time for discussion and interaction.


Paul Corney is Managing Partner of Knowledge et al, a Knowledge Trustee of Plan Zheroes (a recently established charity) and Lead, Knowledge Management at Sparknow. He Chairs KM UK and is a regular contributor/speaker on global knowledge management. He recently ran a knowledge capture and retention programme for a UK Government Organisation. He has recently travelled to Sudan, sponsored in part by The World Bank Group and the University of Khartoum

Paul has published numerous articles including Why good knowledge drives good business published by Sage Publications in 2015. He has a distinguished record as a lecturer on knowledge and information management at degree and MBA level.  He sits on the BSI KM Standards Committee, providing the UK’s response to the International Standards Organisation’s (ISO) emerging KM Standards.  He is also involved in work to consider how social media impacts business.

Victoria Ward, Director at Sparknow, has a background in exchange traded futures and options, first as a broker, then running R&D at the futures exchange in London leading a global futures business. From there via chief operating officer, capital markets, to chief knowledge officer at an investment bank, she founded Sparknow in late 1997.

Victoria founded Sparknow to honour the human spirit in the workplace and to help individuals, groups and organizations find the stories of their experiences and intentions, and use this process and its products to help things move forward. As important as the outward engagement with clients and colleagues around the world working in organizational storytelling, is the internal aim to work together to find a co-operative, mutual, challenging and reciprocal way of being at work in the world together.

Intended Learning Objectives

  • To learn from research on making effective collaborative knowledge spaces

  • To learn from case studies on this aspect of KM and IM

  • To share our own personal experiences of ‘good practice and not so good practice’


    13:45 - 14:00 Registration (and refreshments)

    14:30 - 15:30 Presentations

    15:30 – 16:00 Tea and Networking

    16:00 - 16:45 Syndicate session to explore audience ideas and reactions

    16:45 - 17:00 Conclusion

    17:00 – 18:00 Refreshments and a glass of wine

The Twitter hashtag for this event is #netikx85

If you have a problem registering for this meeting, please send an email to web[at]


The British Dental Association, 64 Wimpole Street, London W1G 8YS (The nearest London Underground Station is Bond Street)

Seminar Costs

If you are a NetIKX Member or join NetIKX now  there is no charge

Non-members are welcome to attend. Please register below.

Athough the normal rate for non-members is £30, there will be discounts available for returning members and others. For further information, please send an email to web[at]

Price: £30.00